My notes on No Rules Rules: Netflix and the Culture of Reinvention
Value people over process
Emphasize innovation over efficiency
Talented people make one another more effective. High performers thrive where talent density is high.
Sap manager’s energy
Reduces the quality of discussions
Cause others to work around them
Drive people who seek excellent to quit
Show the team that the leader accepts mediocrity
Jerks, slackers, and sweet people with non-stellar performance, or pessimists on the team will bring
down the performance of everyone.
Put feedback on the agenda of every one on one meeting.
Don’t just ask for feedback, but show your team it is expected.
Clarify the difference between being selflessly candid vs being a brilliant jerk
Don’t seek to please your boss, seek to do what is best for the company.
Farm for descent
Test out big ideas
Make your bet
If it succeeds, celebrate. If it fails, sunshine it (learn from it and make it transparent so others can also learn)
Ask for feedback in terms of “start, stop, and continue”
“Candor is like going to the dentist. Even if you encourage everyone to brush daily, some won’t do it.
Those who do may still miss the uncomfortable spots.
A thorough session every six to twelve months ensures clean teeth and clear feedback.”
“Lead with context, not control” - Leslie Kilgore
Be highly aligned, but loosely coupled.