Culture is a set of living relationships working toward a shared goal. It’s not something you are. It’s something you do. My notes and takeaways from The Culture Code: The Secrets of Highly Successful Groups
Behaviors that demonstrate team cohesiveness are:
- Eye contact
- Short energetic exchanges (AKA no long speeches)
- Members talk with each other and not just the team leader
- Few interruptions
- Lots of questions
- Active listening
- Humor and laughter
- Attentive courtesies such as saying thank you
- Balanced talk time between participants
- Members break, explore, and then bring back information to the team
Group performance depends on behavior that communicates one powerful overarching idea: We are safe and connected.
They succeeded because they understood that being vulnerable together is the only way a team can become invulnerable.
Three questions to ask your direct reports:
- What is one thing I currently do that you’d like me to continue doing?
- What is one thing I don’t currently do frequently enough that you think I should do more often?
- What can I do to make you more effective?
Name and rank your priorities while being tenfold as clear about your priorities as you think you should be.